You can only restore your subscription if you've purchased it via the App Store or Google Play Store. If you've purchased it on our website, please contact our support team by opening the widget in the lower right corner so we can assist you.
Here's how you can restore your premium subscription in case you switched to a new phone or logged in using the wrong credentials.
After logging into the app, from the My Plan tab, tap on the Start option on any of the Workout exercises (Tai Chi/Calisthenics) depending on your choice. This will bring up the page where you select Subscribe Now.
On the subscription pop up, use the Restore button to restore your previous purchases.
You can also from the Manage subscription page in the Settings tab. Simple navigate to the Settings page, click on Manage subscription, on the next page, select
Subscribe now.
On the subscription pop up, use the Restore button to restore your previous purchases. If the subscription is restored correctly, the premium content in the Simple app will be unlocked.
That's it! If your subscription isn't restored correctly, please contact our customer support team at [email protected].