How to get a refund if you subscribed via Google Play
❗ If your subscription was purchased via our website, please check this article instead: How to get a refund if you subscribed on our website
How to get a refund
If you purchased your subscription within 48 hours:
You may be able to get a refund directly from Google Play depending on the details of the purchase. Follow these instructions.
After 48 hours:
1. First of all, please prepare your Google Play order number. When you make a purchase via Google Play, they send you a confirmation email. The order number (GPA) can be found there. It will begin with "GPA" followed by a series of numbers, such as GPA.1234-1234-1234-12345.
2. Contact our support team at [email protected]. Please include the following information:
The email you used for signing up;
A receipt of the charge (we send it to your email after payment);
Date and time of the charge;
Transaction ID (if you paid via PayPal);
Last four digits of your card (if you used your bank card).
3. The team will get back to you as soon as they're available. They'll be happy to help! 🍃