❗ If your subscription was purchased via our website, please check this article instead: How to get a refund if you subscribed on our website
How to request a refund from Apple
Go to the Apple support page and sign in using your Apple ID (usually the sign-in pop up appears automatically at the bottom of the screens):
Choose Request a refund, the reason for the request, and your purchase - Simple: Weight Loss Coach Subscription:
Apple has a separate system for billing and payment information, and we ask you to contact Apple Customer Support directly to arrange a refund. Unfortunately, we don't have access to Apple's subscription or billing details to cancel or refund your purchase on our end.
That's it! Now you just wait for Apple's response. Should Apple decline to refund your purchase, please contact our customer support team at [email protected].
Please include the following information:
The email you used for signing up;
A receipt of the charge (we send it to your email after payment);
Date and time of the charge;
Transaction ID (if you paid via PayPal);
Last four digits of your card (if you used your bank card).
Our support team will get back to you as soon as they're available.